Trust & Safety at ePloys

At ePloys, your security and peace of mind are our top priorities. We’ve built our platform with trust, transparency, and user protection at the core—so freelancers and buyers can focus on what matters most: successful collaborations.

🔒 Safe & Secure Transactions

All payments on ePloys are processed through our secure system using SSL encryption, two-factor authentication (2FA), and trusted third-party payment gateways like PayPal, Stripe, and regional partners. Your financial data is never shared and is always protected.

• Escrow-style system: Funds are held safely until the job is completed.
• Fraud monitoring: Automated tools and human oversight to detect suspicious activity.
• Dispute resolution support: Fair handling of conflicts between buyers and sellers.

👥 Verified Users Only

We require email verification and mobile authentication for every account. Optional identity verification (KYC) adds another layer of security, helping to build a trustworthy community of professionals.

• Verified freelancer badges
• Region-specific payment authentication
• AI-powered fraud detection

🤝 Fair Dispute Resolution

Sometimes, things don’t go as planned—and when they don’t, we’re here to help. ePloys offers a structured dispute resolution process to protect both buyers and freelancers:

• Step 1: Initiate a dispute from your order page.
• Step 2: Mediation by ePloys Trust & Safety Team within 48 hours.
• Step 3: Resolution based on platform guidelines and proof provided.

🌐 Transparent Reviews & Ratings

Our honest feedback system ensures that everyone is accountable. Only users who complete a transaction can leave a review—helping you make informed decisions about who you work with.

• Public ratings
• Private feedback option
• Reporting fake or misleading reviews

🔐 Data Privacy & Protection

We follow industry-leading data protection practices and are compliant with GDPR and other local privacy laws. Your personal and payment information is encrypted and never sold to third parties.

🧠 AI + Human Moderation

Our hybrid safety system uses AI-powered algorithms and manual review to detect:

• Spam & phishing attempts
• Fake profiles or impersonators
• Abusive or inappropriate content

Violators are warned, suspended, or permanently banned depending on the severity of the violation.

🛟 Your Rights. Your Safety.

Whether you're hiring or selling, your experience should always feel safe, secure, and supported. At ePloys, we’re continuously improving our safety measures, listening to community feedback, and staying ahead of global security standards.

📩 Need Help?

If you encounter a suspicious activity, dispute, or issue you’re unsure about, reach out to our Trust & Safety Team 24/7 at:

📧 Email: support@eploys.com

🌐 Live Chat: Available in your dashboard

🕐 Response Time: Within 24 -48 hours

ePloys – Global Talent. Local Payments. Borderless Work. Trusted Connections.